I switched to a third-party free pop email service that I've had as a backup for a long time but never used much. It's actually a better and more sophisticated service than the one that came with my internet service.
So I think I've managed a workaround for all the email being flagged as spam. Still waiting to hear from the ISP's tech support about my complaint. But I think if a comment is left I will get a notification now.
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